Terms & conditions
Terms & Conditions
Triventek Solutions Private Limited
Welcome to Triventek Solutions Private Limited. By accessing or using our website (https://agastonshop.com/), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Overview
1.1 Triventek Solutions Private Limited operates as an online platform offering women’s clothing, including ethnic wear, religious wear, party wear, wedding wear, and girls’ clothing.
1.2 These Terms govern your access to and use of our website, including all transactions. By browsing or placing an order, you agree to these Terms & Conditions.
2. Account & Registration
2.1 You may be required to create an account to place orders or access certain features.
2.2 You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
2.3 You agree to provide accurate, complete, and updated information at all times.
3. Product Information & Disclaimer
3.1 We strive to display accurate product descriptions, images, colors, and sizes. However, slight variations may occur due to lighting, photography, or screen display settings.
3.2 Ethnic and handcrafted products may have minor variations in color, design, or finish.
3.3 Customers are advised to check size charts carefully before purchasing.
3.4 All products are subject to availability.
4. Orders & Payments
4.1 Placing an order constitutes an offer to purchase products, subject to availability and acceptance.
4.2 Orders will be confirmed only after successful payment processing.
4.3 We reserve the right to cancel or refuse any order due to stock issues, pricing errors, payment failure, or suspected fraudulent activity.
4.4 Additional verification may be required for certain orders.
5. Shipping & Delivery
5.1 Orders will be shipped to the address provided at checkout.
5.2 Delivery timelines are estimates and may vary depending on location, courier service, or unforeseen circumstances.
5.3 We are not liable for delays caused by third-party logistics partners.
6. Returns, Exchanges & Refunds
6.1 We offer a 7-day return policy from the date of delivery, subject to eligibility.
6.2 Products must be unused, unworn, and returned with original tags and packaging.
6.3 Certain items may not be eligible for return, including:
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Hygiene-sensitive items
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Sale or clearance items
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Customized or occasion-specific wear (if specified)
6.4 Return shipping charges are borne by the customer unless the product is defective, damaged, or incorrect.
6.5 Refunds will be processed after inspection of returned items.
7. Intellectual Property
7.1 All website content, including images, designs, logos, and text, is the property of Triventek Solutions Private Limited.
7.2 Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy Policy
8.1 By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
8.2 We do not sell customer data and only share information with trusted partners for order fulfillment and legal compliance.
9. Limitation of Liability
9.1 Triventek Solutions Private Limited shall not be liable for any direct or indirect damages arising from the use of our website or products.
9.2 Our liability, if any, shall be limited to the value of the purchased product.
10. Fraud Prevention & Order Cancellation
10.1 We reserve the right to cancel orders suspected of fraudulent activity, bulk misuse, or unauthorized transactions.
10.2 Accounts showing suspicious behavior may be restricted or blocked.
11. Amendments
11.1 We may update or modify these Terms & Conditions at any time without prior notice.
11.2 Continued use of the website constitutes acceptance of the updated terms.
12. Governing Law
12.1 These Terms shall be governed by the laws of India.
12.2 Any disputes shall fall under the jurisdiction of courts in India.
13. Pricing & Taxes
13.1 All prices listed on the website are inclusive of applicable GST unless stated otherwise.
13.2 Prices are subject to change without prior notice.
Contact & Company Information
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Company Name: Triventek Solutions Private Limited
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Website: https://agastonshop.com/
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Email: support@agastonshop.com
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Phone: +91 9839369729
Registered Address:
SECOND FLOOR BACK SIDE, F-9, KH NO-437,
GALI NO-3, VIJAY BLOCK, LAXMI NAGAR,
New Delhi, East Delhi, Delhi – 110092, India