Privacy Policy
Privacy Policy
Triventek Solutions Private Limited
At Triventek Solutions Private Limited, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://agastonshop.com/).
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via payment gateways)
1.2 Account Information
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Login credentials
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Account preferences and saved details
1.3 Order & Shopping Information
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Products viewed, added to cart, purchased, returned, or exchanged
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Transaction history
1.4 Device & Usage Information
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IP address
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Browser type and device details
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Operating system
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Pages visited, time spent, and referral URLs
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support and resolve queries
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Send order updates and service notifications
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Share promotional offers (only if you opt-in)
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Improve website performance and user experience
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Detect, prevent, and investigate fraud
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Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal data.
Your information may be shared with:
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Payment gateways for secure transaction processing
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Delivery and logistics partners for order fulfillment
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IT and service providers for website operations
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Analytics tools (such as performance tracking tools)
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Government or regulatory authorities when required by law
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable essential website features (cart, checkout, login)
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Remember user preferences and settings
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Analyze traffic and website usage
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Display relevant products and advertisements
You may control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss.
While we strive to protect your data, no system is completely secure.
6. Data Retention
We retain your personal data:
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For up to 5 years from your last interaction, or
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As long as required for business, legal, or regulatory purposes
After this period, your data will be securely deleted or anonymized unless retention is required by law.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data (subject to legal obligations)
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Opt out of marketing communications
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Withdraw consent where applicable
8. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage you to review this page periodically.
Contact & Company Information
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Company Name: Triventek Solutions Private Limited
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Website: https://agastonshop.com/
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Email: support@agastonshop.com
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Phone: +91 9839369729
Registered Address:
SECOND FLOOR BACK SIDE, F-9, KH NO-437,
GALI NO-3, VIJAY BLOCK, LAXMI NAGAR,
New Delhi, East Delhi, Delhi – 110092, India